Privacy Policy

Last Updated: August 14, 2025

KVD Remodeling ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

Personal Information:

- Name, email address, phone number, and mailing address

- Property address and details about your remodeling project

- Financial information for quotes and contracts

- Photos and videos of your property (with your consent)

- Communication records (calls, emails, text messages)

Automatically Collected Information:

- IP address and device information

- Browser type and version

- Website usage data and analytics

- Cookies and tracking technologies

2. How We Use Your Information

We use your personal information to:

- Provide kitchen remodeling services and consultations

- Generate quotes and process contracts

- Schedule appointments and communicate project updates

- Process payments and manage billing

- Improve our services and website functionality

- Send marketing communications (with your consent)

- Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information with:

- Service Providers: Contractors, suppliers, and professional services

- Legal Requirements: When required by law or to protect our rights

- Business Transfers: In case of merger, acquisition, or asset sale

- With Your Consent: When you explicitly authorize sharing

We do NOT sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate security measures including:

- Encrypted data transmission (SSL/TLS)

- Secure servers and database protection

- Regular security assessments

- Employee training on data protection

- Access controls and authentication

5. Your Rights and Choices

You have the right to:

- Access your personal information

- Correct inaccurate data

- Request deletion of your information

- Opt-out of marketing communications

- Withdraw consent (where applicable)

- File complaints with regulatory authorities

6. Cookies and Tracking

We use cookies for:

- Website functionality and user experience

- Analytics and performance measurement

- Marketing and advertising (with consent)

- You can control cookies through your browser settings.

7. Data Retention

We retain your information for:

- Active projects: Duration of project plus 7 years

- Marketing communications: Until you unsubscribe

- Legal requirements: As required by applicable law

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or website notice.

10. Contact Information

For privacy-related questions, contact us:

Email: privacy@kvdremodelprο.com

Phone: (346) 589-8054